Privacy Policy

At Get Pitched, we are committed to protecting your privacy and being transparent about how we handle your information. This policy explains how we collect, use, and safeguard your data when you visit our website or book a stay at one of our campsites.

Information We Collect

To provide you with an exceptional camping experience, we collect the following:

Booking Details: Your name, contact information, and payment details processed through our central booking system.
Communication: Any information you provide when contacting us with questions or feedback.
Site Preferences: Information regarding your booking requirements to ensure we meet our agreed number of pitches.

How We Use Your Data

We use your information strictly for managing your experience, including:

Processing your bookings and payments.
Sending important updates about your stay, arrival times, and site rules.
Ensuring our campsites remain compliant with government regulations and insurance requirements.
Managing on-site safety and conducting necessary risk assessments.

Sharing Your Information

With Landowners: We share limited guest details with our partner landowners only as needed for on-site management and safety.
Compliance: We may share information if required by law to remain compliant with permitted development rights and local regulations.
Service Providers: We use trusted third-party systems to manage marketing and bookings securely.

Data Security & Your Rights

We take our responsibilities seriously. Your data is stored securely, and we do not keep it longer than necessary to fulfil our service and legal obligations. You have the right to request access to your data, ask for corrections, or request that your information be deleted from our marketing systems.

Updates to This Policy